Refund Policy

A clear 7-day money-back guarantee for courses purchased directly from Quick Skill Lab.

Last updated: October 4, 2026

7-day money-back guarantee

For a course purchased directly from Quick Skill Lab, request a full refund within 7 days of purchase. No reason is required. This guarantee applies per purchase; requesting a refund for another course does not automatically disqualify you.

How to request a refund

Email team@quickskilllab.com with the subject “Refund request — [course name]”. Include the course name, email used at checkout, and receipt or transaction reference. We use these details to identify and verify your payment. Never send full card details.

We typically respond within 1–2 business days. Refunds go to the original payment method and return the amount actually paid for the refunded purchase, including applicable tax collected on that purchase. A payment cannot be refunded twice.

When the refund appears

After a refund is initiated, the time for the credit or reversal to appear depends on the payment method and your bank. If it has not appeared after 10 business days, contact us and your bank with the receipt. See Stripe’s refund guidance.

Access problems

Email team@quickskilllab.com if a download fails or a file is missing. We can help you recover the files. You may request a refund within the 7-day window without waiting for troubleshooting. If we cannot resolve a paid-course access problem within 48 hours after you report it, we will offer a full refund.

Scope of this guarantee

Free resources have no purchase amount to refund. For a discounted purchase, the refund is the amount paid. For a gift, the purchaser requests the refund. Purchases made through a different seller are handled by that seller. Requests after 7 days are reviewed individually.

This policy does not limit any rights that apply under law. For previous purchases, we honor the refund policy in effect when the purchase was made.

After a refund

The license for the refunded paid course ends. Please delete its paid files and stop using them. Other paid-course licenses remain valid. We cannot remotely erase files already saved on your device.