Frequently Asked Questions

Everything you need to know about Quick Skill Lab courses

General Purchase & Access About Courses Refunds & Support

General Questions

What is Quick Skill Lab?
Quick Skill Lab offers ultra-short micro-courses (2-10 minutes) that teach practical workplace skills. Each course focuses on one specific skill with actionable steps, templates, and checklists you can use immediately. No fluff, no long videos—just fast, focused learning.
Who are these courses for?
Our courses are designed for busy professionals who need to learn specific skills quickly. Perfect for managers, customer service reps, sales professionals, team leads, and anyone who wants practical skills without investing hours in training.
How are micro-courses different from regular online courses?
Traditional online courses take hours or days to complete. Our micro-courses teach one specific skill in 2-10 minutes. They're focused, actionable, and affordable. Think of them as the "just-in-time" version of professional development—learn what you need, when you need it.
Why should I pay for short courses?
While there's free content online, it's scattered, unstructured, and time-consuming to find. Our courses save you hours of searching by providing exactly what you need in a focused, professional format. At $2.99-$7.99, it costs less than a coffee but gives you a skill that lasts forever.

Purchase & Access

How do I buy a course?
Click the "Buy Now" button on any course card. You'll be taken to our secure Stripe checkout page. After payment, you'll receive instant access via email with download links to your course materials.
How do I access my course after purchase?
Immediately after purchase, you'll receive an email from team@quickskilllab.com with download links for all course materials (PDFs, checklists, templates). Save these files to your device for lifetime access. Check your spam folder if you don't see the email within 5 minutes.
Is payment secure?
Yes! All payments are processed through Stripe, one of the world's most secure payment platforms. We never see or store your credit card information. All transactions are encrypted and PCI compliant.
Do I need to create an account?
No account needed! Just enter your email at checkout and we'll send your course materials directly. It's that simple.
How long do I have access to courses?
Lifetime! Once you purchase a course, you own it forever. Download the materials and keep them as long as you need. If we update the course, you'll get the updates free.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and many digital wallets through Stripe. International payments are welcome!

About the Courses

What format are the courses?
Most courses are PDF guides with accompanying checklists, templates, or scripts. Everything is designed to be printed, saved, or referenced quickly. No long videos to watch—just focused, actionable content.
How long does it take to complete a course?
Each course takes 2-10 minutes to complete, depending on the topic. You can read through the entire course in one sitting, then keep the materials for future reference. Most people complete a course during a coffee break.
Can I use course materials at work?
Absolutely! That's exactly what they're for. Use the templates, checklists, and frameworks in your daily work. Print them, adapt them to your needs, and share results with your team (but please don't share the actual course files—encourage colleagues to purchase their own copy).
Do courses include certificates?
Not currently. These are practical skill courses focused on immediate application, not formal certification. If you need official continuing education credits, these courses may not meet those requirements.
Will you add more courses?
Yes! We're constantly creating new micro-courses based on what busy professionals need most. Sign up for our email list to be notified when new courses launch (usually 1-2 per month).
Can I suggest a course topic?
We'd love to hear your ideas! Email us at team@quickskilllab.com with your course suggestions. We prioritize topics that many people request.

Refunds & Support

What's your refund policy?
We offer a 7-day money-back guarantee on all courses. If you're not satisfied for any reason, email team@quickskilllab.com within 7 days of purchase and we'll issue a full refund, no questions asked. See our full Refund Policy for details.
What if I have technical issues accessing my course?
Email us immediately at team@quickskilllab.com. We'll help you troubleshoot or resend your access link. Most issues are resolved within a few hours. If we can't fix it within 48 hours, we'll issue a full refund.
Can I share my course with colleagues or friends?
Course purchases are for individual use only. If you want to share with your team, contact us at team@quickskilllab.com for team pricing (discounts available for 3+ people). Sharing course files violates our Terms of Service.
Do you offer bulk or team pricing?
Yes! We offer discounts for teams of 3 or more people. Email team@quickskilllab.com with the course(s) you're interested in and how many team members need access. We'll send you a custom quote.
I lost my course materials. Can I get them again?
No problem! Email us at team@quickskilllab.com with the email address you used for purchase, and we'll resend your course materials within 24 hours.
How do I contact support?
Email us at team@quickskilllab.com. We typically respond within 1-2 business days (often faster!). Include your order number or the email you used at purchase to help us assist you quickly.

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Email team@quickskilllab.com