Frequently Asked Questions
Course contents, reading times, payment, downloads, and support.
Last updated: October 4, 2026
What is Quick Skill Lab?
Quick Skill Lab offers 22 short, downloadable courses in AI, Excel, communication, productivity, customer service, and career skills. Each course page states its contents, reading estimate, price, and requirements.
How long does a course take?
Most guides take about 5–15 minutes to read; some are shorter. Exercises and applying the skill take additional time. Follow the estimate on the individual course page.
What do I receive?
Every paid course includes a PDF guide, quick reference, and personal completion template. Some courses also include an Excel practice workbook or editable TXT prompts or templates. See the course page for the exact files. No video or live coaching is included.
The personal completion template records your own work. It is not independently assessed or accredited and provides no continuing education credits.
How do payment and delivery work?
Select a course and pay through Stripe. After a successful payment, Stripe redirects you to the course download page. Save each file to your device and keep your receipt. Course files are downloaded from that page; they are not automatically attached to an email.
You do not need a Quick Skill Lab account. Checkout may offer payment methods or an optional Stripe Link account. Available payment methods and applicable tax are shown at checkout.
Can I get my files again?
Keep your downloaded files for continued personal use. If you lose them or the download fails, email team@quickskilllab.com with the course name and receipt reference. We typically respond within 1–2 business days. If we publish an update to your purchased course, we will make it available to existing purchasers at no additional cost. There is no fixed update schedule.
What is the refund policy?
For a course bought directly from Quick Skill Lab, request a full refund within 7 days of purchase. You do not need to give a reason. Email team@quickskilllab.com with your course name, email used at checkout, and receipt or transaction reference so we can identify the payment. See the Refund Policy for processing details.
Can I use the materials at work or share them?
You may adapt the prompts, scripts, and templates for your own work and share the resulting emails, plans, and other work outputs. Paid course files are licensed for individual use; please do not distribute or resell the guides, reference sheets, or prompt packs. For team licensing, contact team@quickskilllab.com for a quote. No automatic team discount is advertised.
How do “Use AI Tools at Work” and “Write Better AI Prompts” differ?
Use AI Tools at Work Without Looking Clueless is a broad introduction to workplace use cases, starter prompts, information handling, and review. Write Better AI Prompts for Everyday Work focuses on building and improving a precise prompt, with a separate worked scenario, practice checks, and an editable TXT prompt pack. Buying both is optional; choose the task you need.
Do free resources require an email?
No. Download the AI Work Starter Kit or calm customer script, and read the free lessons immediately. Optional signup forms subscribe you to lessons and course updates. The signup confirmation page links to the AI kit. Automated welcome emails are currently paused; you can download the kit immediately without waiting for an email.
Will you add more courses?
The current catalog has 22 courses, including five new practical AI courses. Future topics will be guided by feedback and demand; there is no fixed launch schedule. Send topic suggestions to team@quickskilllab.com.
How do I contact support?
Email team@quickskilllab.com. For purchase questions, include your course name and receipt reference. Never email your full card number or password. We typically reply within 1–2 business days.