What you'll learn in under 10 minutes
This micro-course is designed for anyone who needs to give feedback but wants to avoid the common pitfalls that make feedback ineffective or damaging.
Core Skills
- The 3-Part Feedback Formula — A simple structure that makes your feedback clear and actionable
- Specificity Without Harshness — How to be precise without being critical or demotivating
- Timing Strategies — When to give feedback for maximum impact and minimum defensiveness
- Templates for All Situations — Ready-to-use frameworks for positive and constructive feedback
- Handling Reactions — What to do when people get defensive or emotional
Practical Techniques
- How to frame feedback as growth-oriented, not punitive
- Using "I" statements to reduce defensiveness
- Balancing positive and constructive feedback effectively
- Choosing between written and verbal feedback for different situations
- Following up to ensure feedback leads to improvement